Victory Distributions | Vodafone eSim for Europe

Choosing and buying an eSIM

How many times can I use the eSIM card?

An eSIM can only be activated on one device at a time. If you delete the eSIM from your device, it cannot be used again. It is not possible to scan the QR code on multiple devices to activate the eSIM. However, you can share your data with other devices by setting up a hotspot on your phone. This allows other devices to connect to the internet using your phone’s data plan.

When do I get the eSIM email?

As soon as you make your purchase, we will send the eSIM QR code to you via email. It should arrive within a few minutes. If you haven’t received the QR code after 10 minutes, be sure to check your spam folder or contact us through live chat or email at help@victorydistributions.nl for assistance.

Do you offer unlimited data?

Yes, we have an unlimited data plan. Please check our products to order your eSIM with an unlimited data plan.

What happens if I don’t use all my data?

Victory Distributions eSIMs are valid only for the duration of the plan listed on our website. Any unused data will expire at the end of the plan and cannot be retrieved or carried over to a new plan.

Do I need to buy a new eSIM for every country I visit?

No, your ESIM and purchased data plan is valid in the following countries:

Austria
Belgium, Bulgaria
Czech Republic, Cyprus, Croatia
Denmark
Estonia
Finland, France
Germany, Gibraltar, Greece, Guadeloupe
Hungary
Iceland, Ireland, Italy
Latvia, Liechtenstein, Lithuania, Luxembourg
Malta, Martinique, Mayotte
Netherlands, Norway
Poland, Portugal
Romania
Saint Martin, Slovenia, Slovakia, Spain, Sweden, Switzerland
United Kingdom
Vatican City

Is my eSIM valid in multiple countries?

Yes, you can use your eSIM in and the data plan you’ve purchased in the following countries:

Austria
Belgium, Bulgaria
Czech Republic, Cyprus, Croatia
Denmark
Estonia
Finland, France
Germany, Gibraltar, Greece, Guadeloupe
Hungary
Iceland, Ireland, Italy
Latvia, Liechtenstein, Lithuania, Luxembourg
Malta, Martinique, Mayotte
Netherlands, Norway
Poland, Portugal
Romania
Saint Martin, Slovenia, Slovakia, Spain, Sweden, Switzerland
United Kingdom
Vatican City

How can I buy a prepaid eSIM plan for traveling?

If you are planning a trip abroad and need internet access during your travels, you may be interested in prepaid data plans for travelers. These plans are convenient and easy to purchase – simply make your purchase and receive your eSIM within minutes. Online retailers like Victory Distributions offer a range of prepaid data plans that are quick and easy to set up.

Once you have your eSIM data plan, you can continue using your favorite apps without any disruptions. Just be sure to configure your phone to use the data plan and avoid unexpected roaming charges.

Before making a purchase, we recommend that you carefully review the terms and conditions of the prepaid data plan. These plans often have a limited expiration date, typically around 30 days. If you do not use all of your data within this time frame, the remaining data will expire.

How can I pay for my eSIM?

You can pay using our secure online store. We accept the following payment methods:

Credit Card
PayPal
Apple Pay
iDeal

How do I receive the eSIM?

You will receive an email with a QR code that you can use to activate your eSIM. Simply scan the QR code and follow the instructions to complete the process. The email should arrive within a few minutes.

To set up your eSIM, all you need is the QR code that you will receive via email. Once you have the QR code, simply follow the instructions provided to complete the setup process. It should only take a few minutes to get your eSIM up and running

Which one is better: eSIM or physical SIM?

We recommend using an eSIM.

An eSIM, or electronic SIM, offers several benefits over traditional physical SIM cards:

Easy to purchase with instant delivery to your email
Simple to activate, just scan a QR code
No contracts or subscriptions, just a one-time cost
Often cheaper than a physical SIM card
More environmentally friendly
No risk of loss or damage to your eSIM

One of the major advantages of SIM cards is the ability to switch between phones without changing your plan or phone number. With the development of the eSIM, this process has been streamlined even further. The eSIM is a tiny chip embedded within your smartphone, eliminating the need for a physical SIM card slot. All you need to do is activate or delete the eSIM through your phone’s settings.

One potential drawback of eSIMs is their limited compatibility. As it is a relatively new technology, eSIMs are currently only supported by a select number of high-end devices. Check if your phone is compatible before making a purchase.

If your device is compatible with eSIMs, now is the time to take advantage of this convenient and cost-effective technology. eSIMs are gaining popularity and can help you stay connected while traveling abroad. Don’t miss out on the benefits of an eSIM!

When should I setup my eSIM?

We recommend that you purchase your eSIM before you leave and make sure you have the email with the QR code stored locally on your device. You need an Internet connection to visit our website and purchase the eSIM.

When you arrive in your destination country you can scan the QR code to activate the eSIM.

If you are already at your destination, you can use free public WIFI to make your purchase and receive the eSIM email.

How fast is my Internet connection?

This depends on where you are, but if 5G is available and your phone supports it, you can use it.

Again this depends on the location you are as not every locations supports 5G.

Can I renew or extend the data on my eSIM?

Yes, you can top up. Please visit our top up pages for more information and a step-by-step walkthrough.

Setup your eSIM

When should I set up my eSIM?

The most convenient time to set up your eSIM is typically just before you embark on your travels. This way, you can complete the setup process from the comfort of your own home, rather than trying to do it while you are abroad.

It is important to keep in mind that once you activate the eSIM, the number of days remaining on the plan will begin to decrease. For this reason, it is recommended to activate the eSIM just before you leave on your trip, so that you can maximize the amount of time you have to use it.

Samsung Galaxy eSIM setup

Before you start

Write down the activation code / activation pin from your email.
If you cannot open the QR code on another device, save the attachment from the email to your phone

How do I install the eSIM on my Samsung Galaxy phone?

Go to Settings > Connections
Tab on SIM manager
Tab on Add eSIM
Tab on Scan QR code from service provider
Scan the QR code from the email:
- You can open the email on another device and scan the code
- You can download the email attachment to your phone. This is the QR code. Then repeat step 1 – 4 and when the camera opens, click on the image icon on the botton right. This will give you the option to scan a QR code from a file
- You can also click on Enter activation code. There is an example in that screen. Go back to your email and copy that code. Repeat step 1 – 4 and paste the code in the field provided
Enter the activation code.
The unlock pin code for the SIM card is 0000
You should now see the eSIM in the SIM manager. Make sure it is activated.
Under preffered SIMs make sure you select the eSIM card for Mobile data. IT is also safer to disable your other SIM card. This way you know for sure, your are not using the one from home.

iPhone eSIM setup

How do I install the eSIM on my iPhone?

Make sure your phone is connected to WiFi.
From your home screen, go to: Settings > Cellular/Mobile data > Add Data Plan
The iPhone camera opens. Scan the QR Code. You can print the QR code or scan it from another device like a laptop.
Click on the “Add data plan” button
Once your phone has recognised the eSIM, you will see a screen called “Data Plan Labels”. Click “Secondary” and change the name to “VictoryDistributions” so that you can recognize it later.
You will be asked which SIM card you want to use for calls, SMS and mobile data. First it will ask you what line you want to use for calls, SMS, Facetime and iMessages. You should choose your primary line for this. But make sure to select the “VictoryDistributions” eSIM as the option for mobile data. Make sure you do NOT activate “mobile data switching”, as that could mean you face charges from your phone company.
Go to: Settings > Cellular/Mobile Data
Select the VictoryDistributions eSIM (under “Cellular Plans”)
Go to Settings > Cellular/Mobile Data
Click “Turn on this line”

Google Pixel eSIM setup

GOOGLE PIXEL ESIM SETUP

There are two ways to set up an eSIM on your Google Pixel:

With a QR code
With an activation code

Use the QR code to setup your Google Pixel

Please follow the steps below to install your eSIM on your Google Pixel:

Go to Settings > Networking & Internet > Advanced Mobile Operators
Click on “More” and “Add operator”
On some models, you must select “Don’t have a SIM card”
Scan the QR code (your Pixel’s camera will turn on automatically)
Download and install the eSIM
Enter the activation code

Use an activation code to install your eSIM on your Google Pixel

If you have an activation code rather than a QR code, the process is straightforward. Just follow the steps above but instead of scanning the QR code press “Use Activation Code”. Now just enter the relevant data to start downloading the eSIM.

Huawai eSIM setup

Go to: Settings >Mobile networks > SIM management.
Select: SIM 2
Select Add eSIM and choose eSIM
Press Add plan using QR code and your phone will open the camera
Now scan the QR code, which you should have printed or opened on another device. If your QR code is only on your phone, just click Select From Gallery and find a screenshot of the QR code on your phone.
You will see a button that says “Auto-enable this eSIM”. Do not tick this box unless you are already in your destination and ready to start using the eSIM. Deselect the box if you are not ready to use the eSIM.
Click Add This eSIM and proceed to download and install the eSIM to your device.
Enter the activation code

Motorola Razr eSIM setup

Go to Settings > Internet and Network
Go to Advanced > Operator > Add Operator, then click on Next
Your camera will open. Scan the QR code, which you should have printed or opened on another device
Press “Start” to begin downloading your eSIM profil
Your eSIM will be downloaded and added to your phone
Enter the activation code

Oppo phone eSIM setup

Go to your settings menu
Press “SIM card & mobile data”
Press “eSIM”
If you have two SIMs on the phone, you will be told that enabling eSIM will disable your second SIM card. Click “Enable”
Press “eSIM” again if you have not been taken to a new screen
Press “Add”
Click “Next”
Scan the QR code
Follow the steps on the screen
Turn on data roaming. To do this go to Settings > SIM Card and Mobile Data. Then click the new eSIM and switch the green switch to turn data roaming on.

Is my phone “unlocked”?

Only unlocked phones can use eSIM. Please make sure your phone is not locked before you purchase an eSIM card from our store.

An “unlocked phone” is a mobile phone that is not tied to a specific carrier or network provider. This means that it can connect to any carrier’s network by simply inserting a SIM card from that carrier. In contrast, a “locked phone” is tied to a specific carrier and can only connect to their network and use their SIM cards.

There are several ways to check if your phone is unlocked:

Consider where you purchased the phone: If you bought the phone directly from the manufacturer’s store or a common website, it is likely to be unlocked. If you bought it from a telecom provider, it may be tied to that provider and not able to use an eSIM.
Try using another SIM card: The easiest way to check if your phone is unlocked is to borrow a SIM card from a friend or family member and see if it works on your phone. If you can make calls or send text messages with the new SIM card, that means your phone is unlocked.
Check the settings on your iPhone: If you have an iPhone with IOS 14 or later, you can check the carrier lock status by going to the Settings Menu, scrolling down and clicking “General”, going to the “About” section, and looking for “Carrier Lock” or “Network Provider Lock”. If you see “No SIM restrictions”, that means your iPhone is unlocked and can use an eSIM.
Contact your provider: If you are unsure whether your phone is unlocked or not, the best thing to do is to contact your provider. They should be able to tell you whether your phone is unlocked or tied to their network, and can also help unlock your phone if it is network-restricted.

If your phone is unlocked, you may still need to make sure that it is compatible with eSIM. eSIM is only compatible with certain devices, so you will need to check if your device is among those that are compatible.

My QR code doesn’t work, what do I do?

MY QR CODE DOESN’T WORK, WHAT DO I DO?

If you are having difficulty scanning your QR code, there could be a few potential causes. Here is a checklist of things to consider when trying to identify the problem:

Is your phone compatible with eSIM?

If you have already verified that your phone is compatible with eSIM, you can move on to the next step.

If you are unsure whether your phone is compatible with eSIM, you can check our regularly updated list of compatible devices. If your phone is on the list, you will also need to ensure that it is unlocked in order to use eSIM.

If you discover that your phone is not compatible with eSIM, don’t worry! Contact us and we will try to find a solution for you.

Are you scanning from your phone’s settings menu?

On some phones is not possible to scan the QR code for an eSIM using your phone’s camera. Instead, you will need to go to your phone’s settings menu and follow the appropriate process in order to activate the eSIM.

For more detailed instructions on how to set up an eSIM on your device, you can refer to a guide specifically designed for your phone. This guide should provide step-by-step instructions on how to properly activate the eSIM on your device.

Set up an eSIM on Samsung
Set up an eSIM on iPhone
Set up an eSIM on Google Pixel
Set up an eSIM on Huawei
Set up an eSIM on Motorola

Do you have a WIFI connection?

In order to install an eSIM, you will need to be connected to WiFi. Without a WiFi connection, it will not be possible to scan the QR code and complete the activation process.

It is recommended to install the eSIM at home or in a location where you have a reliable WiFi connection. However, you should not activate the eSIM (i.e. set it as the option for mobile data) until you arrive at your destination. This will ensure that you have a smooth and uninterrupted experience while using the eSIM abroad.

Try to do a manual setup of the eSIM

If you are still having trouble scanning the QR code for your eSIM, it is possible that there may be an issue with your phone’s camera. In this case, you may need to troubleshoot the camera or try using a different device to scan the QR code.

If the QR code scanning method is not working for you, you can also try activating the eSIM using the reference number that is provided. This reference number can be used to manually activate the eSIM on your device.

When prompted to scan the QR code, click “Enter details manually” instead. You’ll then be invited to input the reference number (sometimes called the ICCD).

You can find the reference number in your email.

Have you already scanned the eSIM QR code?

An eSIM QR code can only be used for a single activation and cannot be scanned again after that. If you try to scan it multiple times, you may receive an error message stating “Data plan cannot be added”.

If you think you may have already successfully scanned and installed the eSIM, you can check by going to your SIM card manager or cellular settings to see if the eSIM is listed on your phone. If it is listed, it means that the eSIM has been successfully installed and activated. If it is not listed, you may need to try scanning the QR code again or contacting customer support for assistance.

Problems with your phone

Make sure that your phone’s camera is working properly and that there is sufficient lighting in the area.
Make sure that the QR code is not too close or too far away from the camera. It should be within a reasonable distance and in focus for the camera to be able to scan it properly.
Check the QR code for any damage or distortions that may be preventing it from being scanned properly.
Make sure that your phone’s software and app are up to date. This will ensure that the QR code scanning function is working properly.
If you are using a QR code reader app, try using a different one to see if that resolves the issue.
If you are still having trouble, try restarting your phone to see if that fixes the problem.

Still having trouble?

If none of the above troubleshooting steps have helped you to scan your QR code, you may need to reach out to customer support for further assistance. At our website, we offer 24/7 support to our customers and strive to respond as quickly as possible to inquiries. If you are having difficulty scanning your QR code, please don’t hesitate to contact us directly through our website for help.

When can I uninstall my eSIM?

If you want to continue using your eSIM, do not uninstall it. If you remove the eSIM, you will not be able to scan the QR code again and the eSIM cannot be recovered.

You should only uninstall the eSIM once you have completed your data plan. If your eSIM is not working, contact our customer support team before uninstalling it. They will assist you in identifying and resolving the issue.

Using your eSIM

I’ve lost my QR code. What do I do?

Your QR code and the email are very important. If you’ve lost them, please contact help@victorydistributions.nl. We will resend the email.

CAN I USE WHATSAPP WITH MY ESIM?

Yes, you can use WhatsApp as you are used to. You can even deactivate your normal SIM card and still use WhatsApp. Just make sure you’ve configured your phone to use your eSIM card for data.

You can always use WhatsApp for messages, with any plan. We do reccomend the Unlimited plan if you are planning to make video calls.

WHAT HAPPENS IF I’M OUT OF DATA OR DAYS?

eSIMs come with a certain amount of data (except the unlimited one) and a limited amount of days you can use that data. The card itself doesn’t expire. You can always Top Up to reactivate your eSIM.

DOES MY ESIM HAVE A NUMBER TO MAKE AND RECEIVE CALLS?

Yes, your Vodafone eSIM card comes with a Dutch number. However, you need to add credits to your eSIM to make calls. This can be very expensive when you call home. We don’t advise you to do this at all.

If you need to make a call, it is always better to use What’s app, WeChat, Skype, SnapChat or any app which uses data to makes voice calls. You can even make video call’s when you’re on the unlimited plan.

What happens with unused data?

The eSIM is only valid for the duration stated in the product description (eg. 30 days, 7 days etc.) If you dn’t use all the data in your plan, you cannot access it anymore. It will be discarded.

When does my eSIM plan start?

The eSIM plan begins the moment you activate it on your phone.

To install the eSIM, you must scan a QR code or go through a manual process. This does not start the data plan. However, after scanning the QR code, the eSIM will be downloaded and you will have the option to activate the eSIM.

If you leave the eSIM de-activated (turned-off), the plan will not begin and you will not lose any days from the length of the plan. You can then turn it on when you’re ready.

If you turn the eSIM on, the number of days in the plan will start counting down.

Should I buy the eSIM when i’m ready to use it?

No, you can always purchase an eSIM card. Sometimes it’s even better to do it while you’re still home with a good internet connection. It’s up to you when you buy the eSIM. As long as you don’t install and activate it, the plan will stay valid.

When should I activate it?

Activate your eSIM when you arrive in Europe. Use a public Wifi to activate it and you’re good to go.

What happens if I activate the plan when I’m still at home?

This won’t work. You need to be on the European Vodafone network to activate your eSIM. But better is not to try it. It’s a waste of your plan to activate it at home because you cannot use it.

CAN I USE TWO OR MORE ESIMS AT THE SAME TIME?

The iPhone 13, 13 Pro and 13 Pro Max allow you to use two eSIMs at a time. No other phones have this feature.

Many phones do allow you to have multiple eSIMs installed, but deactivated, on the same device.

DOES ESIM SUPPORT DUAL SIM?

Yes, eSIM works using dual-SIM. That means you can continue using your regular SIM card while using the eSIM.

Please note: A dual sim phone cannot by default handle eSIM technology. If you’re not sure, please check our list with eSIM compatible phones.

Compatibility

Samsung phones with eSIM support

Samsung Galaxy S20
Samsung Galaxy S20+
Samsung Galaxy S20 Ultra
Samsung Galaxy S21
Samsung Galaxy S21+ 5G
Samsung Galaxy S21+ Ultra 5G
Samsung Galaxy S22
Samsung Galaxy S22+
Samsung Galaxy S22 Ultra
Samsung Galaxy Note 20
Samsung Galaxy Note 20 Ultra 5G
Samsung Galaxy Fold
Samsung Galaxy Z Fold2 5G
Samsung Galaxy Z Fold3 5G
Samsung Galaxy Z Fold4
Samsung Galaxy Z Flip
Samsung Galaxy Z Flip3 5G
Samsung Galaxy Z Flip4

The following devices are not eSIM compatible

Samsung Galaxy S20 FE 4G/5G
Samsung S20/S21 (US versions)
Galaxy Z Flip 5G (US versions)
Samsung Note 20 Ultra (Versions from the US and Hong Kong)
Samsung Galaxy Z Fold 2 (Versions from the US and Hong Kong)

iPhones with eSIM support

iPhone XR
iPhone XS
iPhone XS Max
iPhone 11
iPhone 11 Pro
iPhone SE 2 (2020)
iPhone 12
iPhone 12 Mini
iPhone 12 Pro
iPhone 12 Pro Max
iPhone 13
iPhone 13 Mini
iPhone 13 Pro
iPhone 13 Pro Max
iPhone SE 3 (2022)
iPhone 14
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max
*On iPhone 13 and 14 models you can have two eSIMs activated at the same time.

*iPhones from mainland China and iPhone devices from Hong Kong and Macao (except for iPhone 13 mini, iPhone 12 mini, iPhone SE 2020, and iPhone XS) don’t have eSIM capability.

iPads with eSIM (only iPads with 4G connectivity):

iPad Pro 11″ (model A2068, from 2020)
iPad Pro 12.9″ (model A2069, from 2020)
iPad Air (model A2123, from 2019)
iPad (model A2198, from 2019)
iPad Mini (model A2124, from 2019)

Google Phones with eSIM support

Google Pixel 2 (only phones bought with Google Fi service)
Google Pixel 2 XL
Google Pixel 3 (not including phones bought in Australia, Taiwan or Japan. Phones bought with US or Canadian carriers other than Spring and Google Fi don’t work with eSIM)
Google Pixel 3 XL
Google Pixel 3a (not including phones bought in Japan or with Verizon service)
Google Pixel 3a XL
Google Pixel 4
Google Pixel 4a
Google Pixel 4 XL
Google Pixel 5
Google Pixel 5a
Google Pixel 6
Google pixel 6a
Google Pixel 6 Pro
Google Pixel 7
Google Pixel 7 Pro

*Google Pixel 3 devices from Australia, Japan, and Taiwan are not compatible with eSIM.

*Google Pixel 3a from South East Asia are not compatible with eSIM.

HUAWEI PHONES WITH ESIM SUPPORT

Huawei P40
Huawei P40 Pro
Huawei Mate 40 Pro

The Huawei P40 Pro+ and P50 Pro don’t have eSIM support.

OPPO PHONES WITH ESIM SUPPORT

Oppo Find X3 Pro
Oppo Reno 5A
Oppo Find X5
Oppo Find X5 Pro

The Oppo Find X5 Lite doesn’t support eSIM.

OTHER PHONES WITH ESIM SUPPORT

Motorola Razr 2019
Motorola Razr 5G
Gemini PDA
Sony Xperia 10 III Lite
Sony Xperia 10 IV
Xperia 1 IV
Surface Pro X
Honor Magic 4 Pro
Fairphone 4
Sharp Aquos Sense6s
Sharp Aquos Wish
Xiaomi 12T Pro
DOOGEE V30

FREQUENTLY ASKED QUESTIONS